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SPARSH: IMPORTANT-STEP BY STEP INSTRUCTIONS.

All Those who received msg from the Bank, saying their Pension A/c has been migrated to SPARSH, please wait to receive your User ID & Password from SPARSH and then follow these Step by Step procedures as given below:-

After you get Sparsh user ID and  password the procedure detailed  step-by-step:-

Step-1: Open Website:- sparsh.defencepension.gov.in  Click on LOGIN.

Step-2: Enter both  USER NAME (14 digit) and  PASSWORD recieved from PCDA.

Note: Your USER NAME is your sparsh PPO number suffixed by 01, (suffix 02 in case of family pensioner) if password is not received go to FORGOT PASSWORD option, and key in OTP recieved by regd mobile. You will get initial password.

Step-3: I’m not a robot left side click.

Step-4:  Put NEW password.

Note: New Password should have Capital letter, Small letter, special characters @/#/ &, and Numbers. Please keep the USER ID / PASSWORD safely written for future use.

Step-5: Next LOG OUT.

Step-6: Again LOGIN using NEW password.

Step-7: ALERT screen shall come. Read & Click OK.

Step-8: ACKNOWLEDGEMENT (Undertaking of Refund of Excess Payment) will come. Read and click  NEXT.

Step-9: ACKNOWLEDGEMENT Consent to use of Aadhaar to avail pensionary benefits through SPARSH will come.   Below I AGREE click YES & click NEXT.

Step-10:    ACKNOWLEDGEMENT (Consent for receiving notifications on mobile number and email ID) shall come. Read & click ESIGN DECLARATION.

Step-11: CONFIRMATION. (You will be redirected to C-DAC website to eSign the declaration) will come. Read & click OK.

Step-12: On C-DAC Screen select AADHAR NUMBER. (If C-DAC window not come then unblock Pop up window. After that also if not come it means your mobile not linked with aadhaar. Then you need to link your aadhaar with mobile first).

Step-13: Enter your  AADHAR NO.

Step-14:  Select Aadhar OTP. Declaration Box. Touch and ensure Tick Mark. GET OTP. Click. SUBMIT click .

Here you shall get OTP 6 digit in registered Mobile number of Aadhar. Enter OTP. Click SUBMIT.

Step-15: We are processing your request, please wait…..

Step-16: Once Processing complete Acknowledgement shall come. Below that ‘Declarations file E-signed successfully’ can be seen. Click on Submit.

Step-17: CONFIRMATION. Do you wish to submit Declaration? Click OK.

Step-18: Acknowledgement (Your data has been submitted successfully. You will now be redirected to ‘Track Status’ ……….). Click on OK.

Step-19: Next screen that appears – press ‘Refresh’ . next  will come Screen/ information

Step-20: Log OUT  and log IN back again.

Step-21: In the Screen  touch the three *Line*  .
Next *My Profile* click .

Step-22: Next click on MANAGE PROFILE DETAILS – Update Profile. (Personal, Service, Family, Bank, Other, Nominee, Documents). Check and verify all details, you can correct all the errors here then press Next, Next ,……  details  and then click *UPDATE*.

(Note – To Amend Data  : you shall  click
Mark /Symbol in the Action column Or Left side near Details,  you shall see a pencil symbol, Click and  amend /do correction.)
Now you complete Personal Data Verification (PDV) .

Step-23: Log Out. 

Step-24:  You can use the  User Name and new password. Log in to submit . *Life Certificate*.

Note-1:- If you are pre-2016 pensioner, you will not be allowed to amend personal data, so sl no 21-22 will be by-passed. However, SPARSH is in the process of opening up this also shortly.

Note-2:- For migrated pensioners, who are unable to view their SPARSH PPOs, the same is under process by SPARSH and will be available once finalised by SPARSH.

Note-3:- Notwithstanding any of the above, PENSION WILL NOT BE STOPPED IF LC HAS BEEN COMPLETED.

HOW TO CHECK SPARSH MIGRATION STATUS:

In addition, to checking migration status as enunciated at Para 9 of Aide-Memoire, pensioner can also log in to SPARSH website:-

Go to SERVICES TAB
Go to TRACK
Go to TRACK MIGRATION STATUS or KNOW YOUR SPARSH PPO AND IDENTIFICATION STATUS.