Whatever is your problem, there is a solution in SPARSH. Just have a look towards the common problems and solutions provided by the SPARSH. (Information source – official website of SPARSH).
I am receiving lesser payment than the sanctioned amounts in my PPO. How do I report such incorrect payments in SPARSH?
You can raise a payment related grievance for the same by logging into your SPARSH account.
Log in to your SPARSH account, and go to: Grievances > Payment Related > Elements of Pension
My PPO doesn’t have some elements I’m entitled for, and I am not being paid the same. How do I report such incorrect payments in SPARSH?
You can raise a payment related grievance for the same by logging into your SPARSH account.
Log in to your SPARSH account, and go to: Grievances > Payment Related > Elements Not Sanctioned in Pension
My tax has been deducted wrongly. How do I report such incorrect deductions in SPARSH?
You can raise a payment related grievance for the same by logging into your SPARSH account.
Log in to your SPARSH account, and go to: Grievances > Payment Related > Deduction
My amount for recovery is being displayed incorrectly in my PPO. How do I report such incorrect deductions in SPARSH?
You can raise a payment related grievance for the same by logging into your SPARSH account.
Log in to your SPARSH account, and go to: Grievances > Payment Related > Deduction
I have registered a Grievance in SPARSH. How can I track it?
You can raise & track grievances in SPARSH.
For unregistered users (without login credentials), For registered users (with valid login credentials).
How can I claim Constant Attendant Allowance?
You can raise a payment related grievance for the same by logging into your SPARSH account.
Log in to your SPARSH account, and go to: Grievances > Payment Related > Elements Not Sanctioned in Pension.
How to intimate about overpayments to the disbursing agency?
You can raise a payment related grievance for the same by logging into your SPARSH account.
Log in to your SPARSH account, and go to: Grievances > Payment Related > Elements of Pension.
What should I do if I am not getting dearness relief?
You can raise a payment related grievance for the same by logging into your SPARSH account.
Log in to your SPARSH account, and go to: Grievances > Payment Related > Elements of Pension.
Can I raise a grievance against a service request?
Yes. You can raise a grievance against a completed Service Request by providing details of the service request for reference (Request ID, Request Date etc.).
Whom and how to approach if I am not getting correct pension?
You can raise a payment related grievance for the same using any of the following modes:
1. Log into your SPARSH account
2. Call the SPARSH Helpline
3. Visit the nearest Service Center